GANESHAM is committed to delivering authentic Rudraksh products safely and on time. Every order is carefully packed to ensure product quality and sanctity during transit.
Order Processing Time
All orders are processed within 24 to 48 business hours after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Shipping Locations
We currently ship orders across India. International shipping may be available upon request, subject to applicable shipping charges and customs regulations.
Estimated Delivery Time
Domestic orders are generally delivered within 3 to 7 business days. Delivery timelines may vary depending on the destination, courier partner, and external factors beyond our control.
Shipping Charges
Shipping charges, if applicable, are calculated and displayed at checkout. Promotional offers or minimum order value benefits may include free shipping.
Cash on Delivery
Cash on Delivery is available for select pin codes based on courier partner availability. This service may be temporarily unavailable in certain locations.
Order Tracking
Once your order is dispatched, tracking details are shared via email or WhatsApp, enabling you to monitor the delivery status of your shipment.
Delivery Delays
While we strive to deliver orders within the estimated time, delays may occur due to weather conditions, logistical challenges, or regional restrictions. GANESHAM is not responsible for delays caused by third-party courier services.
Address Accuracy
Customers are requested to provide accurate and complete shipping details. GANESHAM is not liable for delivery issues arising from incorrect or incomplete address information.
Undelivered or Returned Shipments
If an order is returned to us due to unsuccessful delivery attempts or incorrect address details, re-shipping charges may apply.
Contact Support
For any questions related to shipping or delivery, please contact our customer support team using the contact information provided on the website.