Welcome to the GANESHAM Help Center. We are here to assist you with any questions related to our products, orders, payments, or services. Please find the relevant information below to help resolve your queries quickly.
Product Assistance
If you need help choosing the right Rudraksh, understanding Mukhi types, benefits, or authenticity, our team is available to guide you. Each product on our website includes detailed descriptions to help you make an informed decision.
Order Support
For queries related to order placement, order status, or order confirmation, please contact our support team with your order number. We will assist you with timely updates and resolution.
Shipping and Delivery Support
If you have questions regarding shipping timelines, delivery status, or tracking details, please refer to our Shipping Info page or contact our support team for assistance.
Returns, Refunds, and Exchanges
For information related to returns, refunds, or exchanges, please review our respective policy pages. If you need further clarification, our team will be happy to help.
Payment Support
If you face any issues during payment or need help with payment methods, please reach out to us. We use secure and trusted payment gateways to ensure safe transactions.
Account and Website Issues
For any technical issues related to account access, website navigation, or checkout problems, please contact our support team with details of the issue you are facing.
Contacting Support
You can reach our customer support team through the contact details provided on the website. Our team aims to respond to all queries within one business day.
Working Hours
Customer support is available on all business days. Queries received outside working hours will be addressed on the next working day.